Privacy Centre

Privacy Policy

Tourism Nanaimo recognizes that its visitors, users, and others, value their privacy. This Privacy Policy applies to all of the products, services, and Websites offered by Tourism Association of Vancouver Island.

WHO WE ARE

Our website address is: https://tourismnanaimo.com.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

WHO WE SHARE YOUR DATA WITH

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

YOUR CONTACT INFORMATION

ADDITIONAL INFORMATION

HOW WE PROTECT YOUR DATA

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

WHAT THIRD PARTIES WE RECEIVE DATA FROM

WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA

INDUSTRY REGULATORY DISCLOSURE REQUIREMENTS

Cookie Policy

Tourism Nanaimo’s website uses cookies, tracking pixels and related technologies to collect information. A cookie is a small data file that most major web sites write to your hard drive for record keeping purposes when you visit them.

Tourism Nanaimo’s website, TourismNanaimo.com, uses cookies, tracking pixels and related technologies to collect information. A cookie is a small data file that most major web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow us to measure activity on the site and to improve your user experience, for example by remembering your passwords and viewing preferences. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Cookies are used by us to measure activity on the site and to make improvements and updates based on which areas are popular and which are not. This data collected may be used by third parties (such as Google, AdRoll or others) to target advertising on other sites, including Google, to previous website visitors and based on online activities. This could be in the form of an advertisement on Google search results page, or a site in the Google Display Network or other websites offering advertising capabilities. Third-party vendors, including Google and AdRoll, use cookies to serve ads based on someone’s past visits to this site. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

COOKIES USED ON THIS SITE

Some of the cookies that we use on this site, and the purposes for which these cookies are used, are provided below. Please note that this list is not exhaustive; additional cookies may be added, and we may update or remove the cookies below.

NameProviderPurposeExpiryType
TNConsenttourismnanaimo.comSet to indicate user consent30 DaysHTTP Cookie
PHPSESSIDwww.tourismnanaimo.comPHP Session IDSessionHTTP Cookie
PHPSESSIDtourism-nanaimo.activehosted.comPHP Session IDSessionHTTP Cookie
X-CSRF-TOKENtourism-nanaimo.activehosted.comCross-Origin Certificate TokenSessionHTTP Cookie
__cfduidtourism-nanaimo.activehosted.comCookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.SessionHTTP Cookie
ac_enable_trackingActive Campaign flag to enable TrackingPHP Session IDSessionHTTP Cookie
wp2ac_emailtourism-nanaimo.activehosted.comWordPress to Active Campaign Email TokenPersistentHTTP Cookie
_gaanalytics.google.comRegisters a unique Google Analytics ID that is used to generate statistical data on how the visitor uses the website.2 YearsHTTP Cookie
_gatanalytics.google.comUsed by Google Analytics to throttle request rate.2 YearsHTTP Cookie
_gidanalytics.google.comRegisters a unique Google Analytics ID that is used to generate statistical data on how the visitor uses the website.2 YearsHTTP Cookie
_galianalytics.google.comIdentifies the last link item clicked for Google Analytics tracking data.2 YearsHTTP Cookie
GPS.youtube.com   
PREF    
VISITOR_INFO1_LIVE    
YSC    
frwww.facebook.com   
wfwaf-authcookie-(hash)wordfence.com   
wf_loginalerted_(hash)    
wfCBLBypass    
cr__sessionIdwww.tourismnanaimo.com   
yt-player-bandwidthyoutube.com PersistentLocal Storage
yt-player-two-stage-token    
yt.innertube::nextId    
yt.innertube::requests    

Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site, will not function properly if you do so. You can give – or withdraw – your consent. We need to get your express or implied consent before obtaining or using information about you, or disclosing this information to anyone. (The exception is when we are required by law, or it is necessary for our protection.) You can withdraw this consent whenever you want, unless legal requirements prevent this. You can choose not to receive direct marketing. We may tell you about Tourism Vancouver Island products or services through direct mail, telephone, or other means. If you do not wish us to do so, follow the instructions below.

You can set preferences for how Google advertises to you using the Google Ad Settings page.

Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative (NAI) opt-out page.

Terms and Conditions

These Terms and Conditions govern your relationship with the Tourism Nanaimo website operated by Tourism Nanaimo. Please read these Terms and Conditions carefully before using the Service.

Tourism Nanaimo Terms of Service (“Agreement”)

This Agreement documents the legally binding terms and conditions attached to the use of the Site.

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of Tourism Nanaimo and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Links to Other Websites 

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Tourism Nanaimo.                           

Tourism Nanaimo has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Changes to This Agreement 

Tourism Nanaimo reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at info@tourismnanaimo.com.  

Privacy Contact Information

Please contact us about privacy information, privacy issues, data requests or erasure requests by sending an email outlining your concerns to info@tourismnanaimo.com.